Solutions · 360º end-to-end management

    360º end-to-end management: one partner, no gaps

    Design, technology, validation, logistics, customer service, legal, GDPR and reporting. Fully integrated, fully controlled. No juggling multiple suppliers, no loss of quality. Your investment goes further because nothing gets lost along the way.

    Promotional operation integrated into a single platform
    The problem

    You set the goal, TPH takes care of everything else

    Many promotions fail not because of the idea, but because of the execution. When design, technology, validation, customer service, logistics and reporting sit with different suppliers, friction, delays, duplication and loss of control creep in. The result is a promotion that is harder to manage and an investment that works less hard.

    01

    Too many contacts

    Endless meetings, crossed emails and diluted decisions.

    02

    Loss of operational control

    Each supplier sees only their part; nobody sees the whole picture.

    03

    Issues with no owner

    Problems bounce between teams without a clear resolution.

    04

    Inconsistent quality

    Different standards at each stage and uneven results.

    What's included

    Everything a promotion needs to work from start to finish

    All integrated within a single partner, connected and held to the same quality criteria.

    Mechanic design

    Prize draws, cashback, guaranteed gifts, winning moments, gamification.

    Landing pages and digital environment

    Mobile-first experiences aligned with the brand.

    Sentra platform

    Proprietary technology to manage the entire promotion.

    Receipt validation

    Verification of proofs of purchase and entries.

    Fraud prevention

    Rules, duplicate detection and quality filters.

    Customer service

    Multichannel and multilingual, with defined SLAs.

    Logistics and purchasing

    Our own warehouse and a partner network for deliveries.

    Gifts and experiences

    Selection, management and delivery of physical incentives.

    Travel with TPH Travel

    A fully licensed agency for incentives and travel.

    Legal and promotional T&Cs

    Legal support built into the entire operation.

    GDPR and data protection

    Consent traceability and access control.

    Reporting and dashboards

    Real-time visibility of promotional performance.

    Methodology

    A methodology designed so that nothing gets lost along the way

    01

    Briefing and objective setting

    We align business, brand and metrics before anything goes live.

    02

    Promotion and mechanic design

    We choose the best combination of mechanic, incentive and channel.

    03

    Digital production and set-up

    Landing pages, integrations and the Sentra platform, ready to scale.

    04

    Validation, support and control

    We validate entries, manage issues and monitor quality.

    05

    Fulfilment, reporting and wrap-up

    Incentive logistics, final reporting and learnings for the next campaign.

    Customer service

    End-to-end management also proves itself when issues arise

    A well-run promotion does not depend on the launch alone, but on how it performs throughout its entire live period. Multichannel customer service, structured issue management and defined response times keep everything under control and protect the experience of both participants and the brand.

    Phone
    E-mail
    Live chat
    Personal area
    Issue tracking
    Internal escalation
    SLAs and response times
    Logistics and incentives

    From incentive to delivery, with the same level of control

    We manage physical gifts and experiences, prepaid cards, cashback and travel, with our own supplier network, logistics capacity and specialist support. Consistency, traceability and quality right through to the final stage of the promotion.

    01

    Own warehouse and partners

    Logistics capacity tailored to the volume and geography of each campaign.

    02

    Purchasing and gift selection

    A curated catalogue and direct negotiation with suppliers of physical and digital gifts.

    03

    Co-branding

    We ensure gifts are used lawfully in every promotion.

    04

    Premium experiences

    An up-to-date catalogue of the very best experiences.

    05

    Fully licensed travel

    TPH Travel designs and runs incentives and corporate travel.

    06

    Delivery tracking

    End-to-end traceability right through to the final participant.

    Legal and GDPR

    A robust operation also protects the brand

    We build legal and data protection requirements into the promotional operation. Terms and conditions, consent, traceability, access control and client-segmented data processing are part of the process from day one.

    Built-in compliance

    • Promotional legal support
    • GDPR management
    • Consent traceability
    • Data access control
    • Segregation by client and promotion
    • An environment built to operate securely
    Proprietary technology

    Sentra: the control layer that connects the entire operation

    Sentra centralises the management of entries, receipts, validation, fraud prevention, personal area, dashboards and real-time promotion tracking. It is not just technology: it is a way of keeping order, visibility and control throughout the campaign.

    Entries
    Receipts
    Cash rewards
    Prize draws
    Winning moment
    Gifts
    Live dashboards
    Key metrics
    Fraud prevention
    Personal area
    Discover Sentra
    Comparison

    The difference between coordinating pieces and working with a complete structure

    TPH Marketing

    • A single coordination point
    • Full view of the project
    • Less friction between teams
    • Greater traceability
    • Faster response
    • More consistent quality
    • Better use of budget

    Fragmented model

    • Multiple contacts
    • Scattered responsibilities
    • More points of failure
    • More time spent coordinating
    • Less overall control
    • Less consistent experience
    • Greater operational risk
    Benefits

    What changes when a single agency brings it all together

    Less complexity

    One structure to coordinate everything.

    Less dependency

    No uncoordinated third parties or bottlenecks.

    More speed

    Quick decisions and execution without delays.

    Tighter quality control

    The same standard at every stage of the promotion.

    Greater consistency

    A seamless experience from start to finish.

    Better use of investment

    Every euro works in the right direction.

    Faster response to issues

    Structured responses and defined timeframes.

    Greater peace of mind

    Your team focuses on the brand, not on managing suppliers.

    Frequently asked questions

    What brands usually ask us

    If you have specific questions about your sector or your campaign, let's talk.

    It means TPH Marketing takes responsibility for the entire promotional chain to a single standard: strategy, design, technology, validation, customer service, logistics, legal, GDPR and reporting. Your team works with one partner and one point of coordination.

    If a promotion has a lot of moving parts, it's best coordinated by a single partner

    We centralise design, technology, validation, logistics, customer service, legal and reporting so your team gains control, agility and quality at every stage of the promotion.