Conversational experiences more personalized to participate, guide and convert.
We design promotional bots that adapt the user's journey, facilitate participation and connect each interaction with the real operation of the campaign.
A more guided, flexible and useful promotional experience
A promotional bot accompanies the user step by step, adapts the flow to their responses and facilitates participation without forcing them to navigate complex structures.
Step by step support
The bot orders the participation and guides the user until it is completed successfully.
User-adapted flow
Each answer opens the most relevant path: participate, consult, resolve or continue.
Neat instructions
Clear information at the exact moment, without overloading the participant.
Less abandonment
Reduces friction against long flows or complex structures.
Doubts resolved instantly
Immediate answers to the most frequently asked questions about the promotion.
Personalized experience
Messages and routes adjusted to the mechanics and profile of each case.
Not all participants need the same route
A promotional bot allows you to adapt messages, steps and responses according to the status, action or need of each user. A single promotion, multiple possible paths.
Paths according to action
The bot reacts to what the user does and takes them to the next appropriate step.
Flows according to state
Respond differently if the participant is starting, in progress, or waiting for a prize.
Information at the right time
Request data or documentation only when necessary, avoiding unnecessary steps.
Smart branches
Processes with various cases resolved with order and clarity.
Contextual support
Remember, redirect or inform according to what each participant needs.
Better route, better results
More completed entries and fewer poorly resolved queries.
A conversation that mandates participation
The bot welcomes you, explains the mechanics, guides each step, collects the necessary information and resolves doubts. All in the same thread, clear and elegant.
Welcome and context
The bot presents the promotion and guides the user from the first message.
Branching based on intent
Quick buttons open the right path: participate, consult or ask for help.
Step by step guide
Each phase is clearly indicated. The user always knows where they are and what is coming next.
Data collection and documentation
Tickets, forms or proof of purchase requested at the right time.
Confirmation and next step
Validations, confirmations and notifications integrated into the same conversation.
What a promotional bot can do
The same assistant covers multiple needs of the promotion: from explaining the mechanics to accompanying the awarding of the prize.
Explain the mechanics
Introduce the promotion and solve the "how does it work?" in seconds.
Resolve frequently asked questions
Automatic and useful responses on legal bases, deadlines or awards.
Guide forms and processes
Guide the user through the necessary steps without losing clarity.
Track ticket increases
Receive documentation and confirm its validation in the same conversation.
Redirect based on status
Take each participant to the exact point where they left off.
Deliver instructions
Clear instructions for each phase of participation.
Inform the next step
The user always knows what to do next.
Download bonuses and information
Immediate delivery of codes, vouchers or useful documentation.
A solution that adds value where a static experience falls short
More guided experience
An orderly participation that reduces errors and queries.
Greater customization
Messages and paths adapted to each type of user.
Less friction
Complex processes resolved with conversational simplicity.
Best accompaniment
The participant feels cared for at every step of the promotion.
More dynamic interaction
An active experience, not a static page that the user has to decipher.
More control of the route
The brand decides how each flow is ordered and what responses are offered.
Adaptable to multiple scenarios
A single solution that covers promotions with various cases.
Innovation with clarity
A modern experience without sacrificing understanding or professionalism.
When the promotion needs more than a static page
There are campaigns that require more guidance, more interaction and more ability to adapt. In these cases, the promotional bot allows you to build a more flexible and better organized experience.
Conversation connected to the promotion operation
With TPH Marketing, the bot is not just an interface. It is connected to the real logic of the campaign: mechanics, validations, statuses, deliveries and reporting.
A layer of experience that organizes participation and, at the same time, fuels the operation.
Sentra: the control behind the conversational experience
The conversation has a serious operational basis. Each bot interaction is recorded, traced and connected to the rest of the promotional system.
Get to know Sentra- Centralized management of holdings
- Ticket validation and proof of purchase
- Traceability of each interaction
- Status control in real time
- Connected Participant Support
- Track awards and incentives
- Integration with logistics and deliveries
- Unique vision for the brand
What distinguishes a well-designed promotional bot
We design promotional bots that guide, adapt and improve the participation experience
Turn every interaction into a clearer, more useful and more effective promotional experience.